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b99a publishes these legal terms so you know exactly what governs your account, your transactions through Nagad or Rocket, and your access to the platform. Availability depends on your local law and eligible region — read this page before you open an account.
These terms apply to every account registered on b99a and to every action taken through that account — including deposits via Nagad or Rocket, withdrawals back to your registered wallet, and all game activity in our lobby. Access to the platform and the enforceability of these terms depend entirely on the laws applicable in your jurisdiction and whether your region is eligible. We do not make representations about legality in any specific territory; that determination sits with you and, where relevant, local legal counsel. Where Bangladesh law intersects with your use of the platform, those obligations govern. We collect only the data needed to operate your account, verify wallet ownership, and respond to support requests. We do not sell your personal details to third parties. Any changes to these terms are posted on this page before they take effect, and continued use of your account after that date constitutes acceptance. If a section of these terms is found unenforceable in your jurisdiction, the remaining sections continue to apply. Your Nagad or Rocket wallet details are stored under encryption and are accessible only through the verified account login path. Questions about specific clauses can be directed to our published support channels.
Nagad is a verified deposit and withdrawal rail on b99a. Your registered Nagad number is tied to your account identity and must match the number used at the point of transaction.
Rocket transfers are processed through your verified account wallet. The mobile number linked to your Rocket account must be the same number on your b99a profile for the transaction to clear.
Your account details — including wallet numbers and registered contact — form the legal basis of your identity on the platform. Changes require verification through the account settings route.
Understanding where our policy applies — and where it stops — helps you know who is responsible for what. Four distinct areas are outlined below so there is no ambiguity about coverage.
Our terms fully govern account creation, login, session activity, and account suspension or closure. All account-level decisions — including access restrictions for ineligible regions — fall within this scope.
Deposits and withdrawals processed through Nagad, Rocket, or bKash are governed by our transaction policy. Third-party wallet providers operate under their own separate service terms, which we do not control.
All game content, lobby pages, promotional notices and published terms on b99a are covered. Content accuracy is maintained by us; however, game mechanics are determined by the respective studios.
External links, third-party payment processors, and studio-supplied game environments operate outside our direct policy scope. We are not liable for the terms or conduct of those external services.
You hold several concrete rights under this policy, and each one has a clear path to exercise it. First, you can review your full transaction history — every Nagad transfer, Rocket deposit, and game session — directly inside your account dashboard under the transactions tab. Second, if any account detail is incorrect — your registered mobile number, wallet reference, or contact information — you can submit a correction request through the support route. We will verify ownership before applying any change. Third, you can raise a question about how your data is held or used by contacting us through the published chat or email channel. Responses address the specific clause or record you ask about. Fourth, if you believe your account has been incorrectly restricted, you can request a review by submitting your account number and the restriction notice through the support form. Each of these actions is yours to take without needing a third party to act on your behalf.
Open the transactions tab in your account to see every deposit, withdrawal, and game session. Nagad and Rocket entries are itemised with date, amount, and status.
If your registered wallet number or contact is wrong, submit a correction request through the support form. Ownership verification is required before any detail is changed.
Contact us via the published chat or email channel to ask how a specific record is held or processed. We respond to the exact clause or data point you identify — not a generic reply.
If your account has been restricted and you believe it is in error, submit your account reference and the restriction notice through support. We assess each request on its own facts.
If any part of these legal terms raises a question you cannot resolve by reading this page, use one of the published contact routes below. Do not share your full wallet PIN or password through any support channel.
Open the chat widget from any page on b99a. Identify your account and the policy section you are asking about, and a support agent will respond through the same thread.
Send your query to the support email address published in the Help section of your account. Include your registered mobile number and a clear description of the policy point in question.
The Help section inside your signed-in account lists policy documents, transaction guides, and wallet verification steps. Check there first — many policy questions are answered without needing to contact support.
We handle your account data — including wallet references, session records, and communication history — with the controls described here. Each point maps to a real practice, not a general statement.
Account and transaction records are retained for the period required by the platform's operational policy. You can request a summary of your stored data through the published email support route at any time.
We use session cookies to keep you logged in across page loads and device switches. No third-party advertising cookies are set without disclosure in our cookie notice, which is accessible from the footer.
Your login credentials and registered wallet numbers — whether Nagad, Rocket or bKash — are stored encrypted. Password resets require verification through the mobile number on your account before access is restored.
When these terms change, the updated version is posted here before the effective date. The account notification panel also shows a prompt so you can review changes before your next session.
These are the policy questions we hear most often. Each answer refers to a real account path or published process — not a general statement.
Applicability depends on the laws of your specific location and whether your region is eligible. We do not confirm legality for individual territories. Check your local law before opening an account and using the platform.
Log in and open the transactions tab in your account dashboard. Every deposit and withdrawal — including Nagad transfers and Rocket payments — is listed with the date, amount, and current status of each entry.
Yes. Send a request to the published support email with your registered mobile number and a description of what you need. We respond to the specific records you ask about rather than sending a generic data extract.
Submit a correction request through the support form. We verify that you are the account owner before making any change to your registered Nagad, Rocket or bKash wallet number. The process is there to protect your account.
The updated terms are posted on this page before the effective date. Your account notification panel also shows a prompt alerting you to review the change before your next session begins. No action is required until you next log in.
Use the live chat widget on b99a or the support email listed in your account Help section. Mention the specific policy section or clause you are asking about so the support agent can address it directly rather than giving a general reply.